Tag Archives: effective networking

Follow Thru – What you need more of in 2010

I am increasingly aware that Follow-Up is an over used term, that is not really accurate. What we really want to do is Follow Thru. In sports we learn that your follow thru is where you get your fine tuned power and accuracy from. Think about throwing a baseball, spiking a volleyball, shooting a basketball, throwing a football, swimming, bowling, and golf. The list goes on, but if you have played any of these sports you learned how to follow thru.

Somewhere along the way, we became adults who must follow up. This year, forget about following up, follow thru with what you say you are going to do. If you say let’s get lunch, that day email or call that person and set-up a lunch date. Look at that massive to do list you made over New Years and follow thru with each and every item. Finish everything you do completely, with power and control. This is your time to shine, let your follow thru make it happen.

Why is this picture in here? Because Bob, is demonstrating how a good follow thru can make an average quarterback, great. I believe this was a touchdown pass to Theo hiding behind the palm tree to the left. Unfortunately, that is me in the middle with my hand up. Thanks to Krista Austin for the Photo and loaning us Brent and Patrick for the game!

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Pictures – the best way to increase your foot print!

Looking at a friend’s profile today on LinkedIN, I was surprised to see she did not have a profile picture. Pictures are the key to growing your presence online, networking effectively and growing your revenue! On LinkedIN this is easy, pick a decent profile picture that shows your eyes and communicates just enough of who you are. There are enough suits on LinkedIN already, find a picture that keeps you looking like the professional you are and encourages people to do business with you. Being memorable is difficult, but rewarding. If you have a great headshot, use it. You want people to recognize you and pictures are the key.

FaceBook, welcome to the largest photo sharing website in the world! Start taking pictures and adding them to your personal page and Fan page if you are a business. Tagging people in pictures is the key to growth! Why, because when you tag someone it hits their news feed, anyone who is friends with them may potentially be exposed to your pictures, brand, fan page. If you have your personal privacy levels too strict this will not do much for you (I suggest friends of friends for pictures and videos), Fan pages do not have this issue. You can take pictures with most phones today and easily load them into FaceBook, if you don’t know how get a tutorial (there are lots of ways to do this). For as little as $100 you can get a shockingly respectable point and shoot from Nikon or Canon, upgrading the quality of your pictures and even taking video. If you really like taking pictures, DSLRs are amazingly inexpensive today. You too can play with the big boys.

Everywhere you go, snap pictures and start sharing. Just like you enjoy looking at other peoples’ pictures, others will enjoy looking at yours. If you have a Fan Page, make the leap….the more content you have that can be shared, the more people will see your page and engage with your brand. Start today…

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Going Mobile – From FaceBook to LinkedIn

It is 2010, the year of the Mobile Web…are you ready for it? From a social media perspective, your phone can be a photo, video, audio, text gathering tool. I am a long time fan of Apple and use an iPhone daily to gather media and stay in touch with my networks. The FaceBook application on the iPhone is one of my favorite mobile applications, period. I use it all the time to check in, comment on a friend’s update, upload a video or picture and check my FaceBook email (I do not receive any notifications via email from FaceBook as I am a daily user). As reported today by MG Siegler (Go Blue!) on Tech Crunch, the iPhone app for FB just got a major upgrade letting you sync contacts from FaceBook directly into your contact address book. Besides pictures connected to contacts, this will make it even easier to communicate with your people. Using your phone to get your email is very 2003, updating your FB status and loading video and pictures fom your mobile phone is now officially standard in 2010!

Who is up for the most improved mobile app award? LinkedIN. Yes, they finally have evolved their application to be useful. A slick interface with relevant buttons, it is now easy to stay in touch with your LinkedIn network while on the road or traveling. The new application let’s you “reconnect” or find people you might be connected to, process invitations, update your status (of course), view updates, see who has recently updated their profile and most importantly view profiles(profiles are easy to view now and look great). The “recents” button is useful, saves you looking someone up again (even someone you are not connected to). What is missing? Questions and Answers. This is a little surprising since it is a great resource and very important part of LinkedIn. You also do not see Recommendations given or received on profiles. It is hard to give the LinkedIn App an “A+” without these features, especially as I think Recommendations are critical to the value added by LinkedIn as a social and professional networking tool. Still even with a “B+” – LinkedIN has earned the most improved mobile app award. If you do not have this App on your phone, you are not using LinkedIn enough.

I use Echofon to update my Twitter status, I rarely if ever use the mobile phone to read Tweets (too much information). Is Echofon the best? I doubt it, but it is free and it does not crash (also does a great job with handling pictures and links). I do experiment with other Twitter Apps occasionally, but have not been willing to pay for any. I do believe Seesmic will bring a great application to market this year, if you have blackberry or Android they already have a mobile application for you.

With all of the hype about the Apple Tablet (yes I want one) and the prevalence of net books, screen size is going up and it will be even easier to use the mobile web. Admob (recently purchased by Google) has released statistics all year showing mobile web usage sky rocketing, mainly due to the iPhone and iTouch (approximately 50% of all mobile web traffic). Based on my recent testing of the Motorola Droid, we are going to see even more growth. The Droid is a great mobile phone for people who refuse to have an account with ATT or hate Apple. Is it an iPhone, No! But it is a great substitute and will force Apple to continue to innovate (competition is great).

As you look to grow your business in 2010, evaluate how your employees are using the mobile web and include social and professional networking on the mobile web in your social media strategy. In 2010, the mobile web is alive and growing – how will you participate?

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Do What You Love

Watching Tinker Bell a few weeks ago, I laughed as Tink struggled to do anything but “Tinker.” Thinking about how hard it is to make anything successful, I am reminded of Tink and the importance of “Do What You Love.” Your passion and desire is the key to success! If you believe in something, it is easy to spend long hours working on it, perfecting your technique, creating product, becoming an expert.

As you look at your skills and passions, find the time and energy to share your knowledge with everybody and anybody who is interested. If you sell a product, take the time to educate people as to why your product is the best. We are quickly advancing into the age of enlightenment. Your consumers are smart people who want to be educated. What can you teach them? How can you teach them? What have you done to expand your network today?

Share Your Knowledge. Do What You Love.

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Listening Better – What We Need To Do in 2010

My cousin Jesse told me this summer that I need to listen more, hear what people are saying and avoid being condescending. Somewhere along the line I lost some of my sensitivity, my filter, that keeps me from acting like a know it all. This was hard to hear, because it was personal and honest. I swallowed my humble pie and started thinking about what this means in the big picture of social and professional networking.

Listen More. Hear what people are saying. Whether you are meeting someone for the first time or they are an old client or friend, listening for the conversational cues that communicate what you need to know. When somebody says “call me,” they mean it. Avoid being the person who always says “let’s get lunch sometime,” and never follows up with an email or phone call. Be the person who calls, asks people to get together, stays in touch.

Listen More. I have a lot of information to share and I love to talk with people. This is a dangerous combination. I am committed to listening more, hearing what your ideas and/or problems are and finding out what kind of solution you are looking for. Remember, people generally know their business very well, they hold the secrets you need to mix in with the tools you bring to the party. In the best situations conversation is natural, this means we need to pay attention more to listening and identifying exactly how we can be a resource to someone. In the worst situations, you need to ask questions and get people talking. Find out what rubs them the wrong way and get yourself some material to engage with.

Why is this such a funny topic for social media? Whenever we post a status update or tweet, we are talking. Listening has become harder and harder. Easy ways to listen are as follows:
1) Search your name on Twitter (really easy thru the Twitter site or any of the software programs). Are people talking about you?
2) Read your friends posts on FaceBook, comment, “like” stuff, engage their media. FaceBook will become a lot more fun. and interesting. You will need to implement and fine tune your Lists on FaceBook if you are going to do this.
3) Check LinkedIn daily and see what kind of updates are coming thru your network. Read your connections recommendations, answers and their updates. Occasionally comment, always participate.

These are three easy ways to start listening more on your social and professional networks. As you listen more, you will get better at it and it will become easier. Listening Better – What We Need To Do in 2010. Start Now!

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Go Local – Each One Teach One – We Are The World

Continuing a theme started a few weeks ago at the local Cleveland Social Media Club, I’d like to share what I see coming in social media and the world of social and professional networking in 2010. I start from the idea that there has been a settling in the market with some very clear winners (FaceBook, Twitter, LinkedIn, YouTube) – This means I am transitioning away from what is the next big thing and focusing on Going Local, Each One Teach One and We Are The World. What do I mean by this?

The future of business next year is LOCAL. Meaning get your local business integrated into Social Networks. Help them find the right aesthetic, communicate the most compelling message and truly be engaging. The message of customer service and discounts is very much 2008. The race to the bottom is on, the cream will rise to the top. Your local business does not need to “listen” to you, they need to find their voice and communicate their essence that makes you spend your money with them. This takes time, energy and commitment. As you connect up with your local businesses, remind yourself to support them (shop there). Increasingly, I am trying to eat local, shop local and work local. Become a Locavore, Go Local in 2010!

Education and social media has a long way to go. These websites are software, it takes time and a teacher to understand how to use them. If you are in the know, share it and help people use these tools more effectively. The smarter everyone gets with social media the more interesting these networks will get. This call to action starts at home – helping your significant other, spreads to helping a friend and then bringing your skills to a local business. When I look at the landscape, I don’t see big changes coming. Yahoo will continue to consistently fail at social networking, GoogleWave (sonicallstar@googlewave) is interesting but a very slow moving wave right now and I don’t see anything else really interesting happening. This means we need to focus on fundamentals (Back2Basics). Get really good with FaceBook, Twitter, YouTube, and LinkedIn. Learn how to Blog. Even if you are not an expert, engage people in the discussion and help them use their tools better. Each One Teach One!

As we hit the holiday season, I am increasingly obsessed with the idea of how can we help people. You may have seen me asking about KIVA recently. I asked people what they were doing in a Wave on GoogleWave and got 2 great responses. Susie Sharp mentioned she is putting in elbow grease and donating her time and energy. I love this and have encouraged her to Blog! Robert S. said “provide all possible assistance to people seeking work.” The more I thought about this simple and pure statement, the more I have become convinced it is the secret to ending the current recession and becoming an innovative and productive society again. If each of us helps someone we know get employed or even just stay employed we can get this economy back on its feet one person at a time. This is truly a grass roots effort.

As a bridge builder, you know that I love to introduce people to each other. Sometimes it is simply hey you both like this and I like both of you. Usually it is an introduction that I think will improve the business opportunities of both parties. My friend Mark J. hosts a wine and tequila night at his house to introduce people to each other and get his mutual friends working to help each other. In today’s market, it is about keeping people working. If you know someone that needs a job or wants to grow their business, keep an eye out for people or situations that will help them, then facilitate the introduction. In my not-so-humble opinion, this is the BEST thing you can do today! You can make a difference in the world! Start Now…We Are The World!

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Make New Friends but Keep the Old

One is Silver and the Other is Gold…

Susie JamieAfter advising you to get rid of some friends, I want to make sure you make some new friends. Susie is a 2009 friend who randomly entered my world of FaceBook. For the first month I debated hiding her as she posts a lot of links. Each day as I looked thru my news feed, I’d think…”Oy Vey…this crazy lady is going to kill me.” Yet each day, something Susie posted would interest me enough to keep her around for another day. Also, because I effectively use Lists on FaceBook (see earlier post), her frequent posts did not negatively impact my news feed. People like Susie keep FaceBook fresh and interesting, she is solid gold.

Along the way, we got together for coffee before work and got to know each other beyond FB. Instead of wanting to hide Susie, I look forward to seeing her around town, like last week at the Imagine Benefit. She stopped by to say hi and make a donation to help save kids enslaved in Nepal. As she met my family, I was reminded of the importance of going out. You will almost always run into people you know and be reminded of activities you should be following up on. Susie took the opportunity to remind me of the local blogger meet up by the Lake Erie Moose Society. I was planning on going, but the gentle reminder was enough to make me verbally commit. Susie is a VERY effective networker and I love the picture above, it really captures the exuberance Susie brings to everything she does.

As you are out over the holidays, keep your business cards handy and make some new friends. Follow up quickly on a network like LinkedIn and make plans to get together in January when all of our schedules slow down. Whatever you do, avoid letting those cards you collect sit in a pile gathering dust. You might put on a few pounds as you lighten the wallet eating lunch or breakfast out, but it is critical to your future that you stay social and engaged with your friends and network. Email, call, text, IM your people and get plans on the calendar. The more you listen, the more you share, the more you will find opportunities for you to help people and work together with people. Be More Social.

The title is a song we used to sing at the Windham Tolland 4-H Camp as we left Time For Thought. I sing it to Olivia today as it is still relevant to me and an important reminder. “Make New Friends, but Keep the Old…One is Silver and the Other is Gold.” I might have lost some of the words along the way, but I always hum a few verses and sing it somewhat randomly. What does this song mean to you???

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Thanksgiving – The best time to lose some “friends”

This is a post that hurts me write, but I have been thinking about it for awhile. Once a year you need to parse thru your friends and connections on your various networks and cut some fat. Delete or remove some of the random people you have connected to that have not enhanced your online experience. Maybe that person on FaceBook who you hid, now is the time to simply remove them. Start now and finish your clean-up by the end of the year. I started last night with one on FaceBook and one on LinkedIn.

Yes, I understand some of you are going to drop me after reading this post, I know I am fat to some of you (more ways than one). Yes, I will miss your status updates on FaceBook and recommendations on LinkedIn, but if I annoy you or simply don’t add value to you, then now is the time to cut me. Our social and professional networks have grown dramatically over the last two years. You are being overwhelmed by information and have to learn how to manage it. I think it is natural and healthy to add some random people over the course of the year. With trees and plants, sometimes you have to cut them back for them to grow, this is true for your networks as well. Open up some space in your life and then fill it with some new people.

I understand this may appear on a superficial level to be anti-effective networking. Fahgetaboutit. Yes, you should be using Lists on FaceBook and have edited your options at the bottom of the newsfeed so you can see more than 250 people. Yes you must check-in on LinkedIn regularly and look at your connections regularly. Still, you need to trim that 10% fat and add some new fat. Your online life will be more interesting as a result. If you dump me after this, no hard feelings – hopefully we can connect again in the future. See you on the other side.

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Meeting People is Easy – Getting to know them takes work

As I wind up my second night in a row of getting out to events and engaging with people, I am reminded that meeting people is easy, getting to know them takes work. The reason I am so passionate about networks like LinkedIn, FaceBook and to a lesser extent Twitter is that it makes it so easy to get to know people. All you have to do is put in the work.

In FaceBook, I use Lists to make it easy to keep up with all of my friends and connections. By managing my Lists effectively, I can slowly get to know as much as you share about yourself with me. I still have to check FaceBook regularly to keep up with the flow of information. On LinkedIn, I have to look at profiles and learn what you have done or are doing. I have to read the answers you post to questions and the recommendations you write. This is how I get to know you better. Twitter, I have to look at your links, analyze your content and get you offline and into the real world for coffee or wine…otherwise my memory does not retain enough information to match the face to the person.

Why is this important? Every day there are opportunities to connect people and make introductions. The better you know people the easier it is to see how you can help them. I put the work in to try and get to know you better, because I want to make the world a better place for all of us. This means looking at business cards at 11pm, following up on that email from this morning, commenting onthe micro level news occurring on various networks,  as well as sharing the seemingly boring details of our lives. Talk with me about food, wine, sports, politics and life. Share your pictures, passions, successes and failures. This is the only way we will get to know each other better.

Put the Work in. Grow Organically.  Develop deep strong roots. Bend – Be Flexible, it is better than simply breaking. Whatever you do, participate. We are waiting for you.

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LinkedIn to Twitter – Not Exciting Yet

Today was a big day for me on LinkedIn. First, I noticed I have 500 connections, some sort of strange marker that I have now reset – next stop 1,000. Second, I noticed under Edit Profile, the first integration of Twitter, widely reported with scant details. Upon adding my Twitter account there was a quick Twitter connect approval and just like my Website, my Twitter account is now a link in my LinkedIn Profile. I had to make a choice, Do all Tweets update my Status on LinkedIn or only Tweets with the Tag #in attached. I choose to use #in because there is no way in the world I want all of my wine related posts and in general griping and promoting to hit LinkedIn every day. Generally, I advise people to be more selective in updating their status on LinkedIn. Every 2-4 weeks unless something special is happening or you are traveling frequently. It will be really exciting to see what this collaboration brings in the future, for now the most exciting feature is a Link in my Profile, whatever.

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Why do you need a strong and deep social and professional network?

Last night I presented and discussed Twitter & LinkedIn with Professor Elad Granot’s marketing class at Cleveland State University. We covered a lot of ground in a short period of time. I realized halfway thru the night, that we rarely discuss why you actually want to build out your connections on these networks. Why do you need a lot of connections? Let’s look at this from a few different angles.

1) Your potential on these networks is limited by your number of connections. There is a fine line between finding the right amount of kinetic vs. potential. Too many connections and you will have a hard time getting to know them and listening to them. Too few connections and you will not have access to the resources you need as situations arise. Generally speaking, more connections is a better problem to have. Why? Because these sites are adapting to these problems and letting you filter your information. On FaceBook you can keep lists of friends in categories, on Twitter using Seesmic or Tweetdeck you can create lists to track people, LinkedIn is rolling out a new paid feature for lists as well.

2) Access to information, knowledge is power. As your network grows you will see more information. On LinkedIn your search results improve as you have more 2nd degree connections, on FaceBook you start to see trends and can participate in conversations, on Twitter you need the excess overload of content to discover what is happening right now. You need to be connected to people to see information.

3) Touch your network. How often do you call your connections and/or friends? Practically speaking I contact about 20-35 friends a year as a normal activity. Is that how many people I have known and would like to stay in touch with? No, that number is closer to 400. By staying reasonably active within your networks you can keep your network up to date with your social and professional life. This is why we will have strong bonds in the future with people we do not speak with regularly. We will know each other, it is easy to speak candidly with people you know. Make sure your network knows you. Check  out some of my earlier posts on how to “touch” your network.

4) Ok, I’m connected to everyone I know, now what? Start talking, start listening. Participate in the conversation. As you find people that are interesting, take the conversation offline – to email, phone calls, and coffee. This is where you will find the most success. Some of my most interesting live meetings this year have come from Twitter conversations. LinkedIn should be the first place you search for information before meeting that person for the first time. Invite a FaceBook friend to coffee, try and figure out how you can help them. Transition interesting people and opportunities to the real world. It is a lot easier to talk with someone in the real world when you know them from one of your networks, you have ‘stuff” to talk about.

There is a random side to Twitter and even LinkedIn. People you connect to that you do not have a history of school, work or friendship with. Why should you connect to new people you don’t really know? Because each connection brings you closer to your potential. Each connection is an opportunity to lend your skills and knowledge to someone else. I encourage you to be a bridge builder, a resource. You have developed fantastic skills over the course of your life, share them with your network. Extend your network and more people will benefit from you as an information resource. Be the valuable resource you are.

Remember, social and professional networks online are just an extension of what we have been doing our entire lives, Networking Effectively. Like the old MaBell commercial said, Reach Out and Touch Somebody.

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